Privacy Policy

Where we refer to Dinn Rí below, this includes Dinn Rí Bar, Dinn Rí Hotel, The Terrace, Brooks, The Tower and The Foundry, where relevant.

Privacy Policy

Dinn Rí is committed to protecting the privacy of the individuals we encounter in conducting our business. Personal information also known as personal data is information that identifies or relates to you or other individuals. This privacy policy, together with any disclaimers, sets out the basis on which personal data we collect from you, or you provide to us, or that is provided to us relating to you by any means, will be processed.  Please read the following carefully to understand our use of personal data.  Please note that this policy relates only to living individuals and personal data relating directly to themselves, and not to persons in any other capacity.

Information we may collect from you:

We collect personal data from you, which you volunteer when you provide such personal data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such personal data about you as may be provided to us in the course of our legitimate business activities.

We may collect and process Data including the following in the course of providing services to you, which, could contain your personal data:

Your full name, your address, your various email addresses, your various phone numbers including mobile phone numbers, your nationality, financial information about you, including bank account details, credit card details or other payment details, details of contracts you have entered with third parties for us to provide services to you; details of your relationships to other parties; details of memberships of professional or other organisations; your date of birth; details of your car registration number; details of your driving license; details of your passport; details of your National Age Card ; details of your children and other relations; medical details, including details of allergies; and all other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role in providing services to you.

We may also process other data, which is not personal data.

When you access our website or wi-fi facilities, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.

Security and where we store your personal data.

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure.  We cannot therefore guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.  We will continue to revise policies and implement additional security features as new technologies become available.

The transmission of information via the internet is not completely secure and may involve the transfer of data to countries outside of the European Economic Area (EEA). This occurs typically through the use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered to us through the Cloud.  We do not however authorise any third party to use your personal data for their own purposes.  EEA countries may also not provide an adequate level of protection in relation to processing your personal data.

By submitting your data you agree to its transfer, storing and processing. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk.  Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.

Uses made of your personal data

Purpose/Activity Type of data  Lawful basis for processing including basis of legitimate interest
To make a booking including reserving /requesting disability adapted accommodation

(a) Identity

(b) Contact

To enter into a contract with you or perform our contract with you

Your explicit consent (disability requirements)

To provide accommodation and other services to you including meeting your specific health, disability and dietary requirements, and to collect and recover money owed to Dinn Rí

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

Performance of a contract with you

Necessary for our legitimate interests (to recover debts due to us)

Your explicit consent (for processing health, disability and dietary requirements)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey, or participate in a prize draw or competition

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

 

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)

To administer and protect our business including our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity

(b) Contact

(c) Technical

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

Necessary to comply with a legal obligation

To deliver relevant website content and promotional information to you and measure or understand the effectiveness of our marketing

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(e) Technical

Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about our services that may be of interest to you

(a) Identity

(b) Contact

(c) Technical

(d) Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

To deal with an accident or medical or other emergency

 

(a) Identity (b) Special Requirements/ Special Categories of Personal Data To protect your or another individual’s vital interests
To deal with issues, complaints or disputes arising out of our relationship with you, and to prevent or detect crime, including fraud

(a) Identity

(b) Financial

(c) Technical

(d) Profile

(e) Special Requirements

To establish, exercise or defend legal claims
To permit entry to our premises during restricted hours.

(a) Identity

(b) Age

Necessary for our legal obligation to ensure underage persons are not served alcohol or permitted on the premises during restricted hours.

 Links to other sites

Our Website may from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note those websites have their own privacy policies and that we do not accept any responsibility for those policies. Please check those policies before you submit any data to those websites.

Your rights

As an individual, under EU law you have certain rights to apply to us to provide information or make amendments as to how we process data relating to you.  These rights apply in certain circumstances and are set out below:

  • The right to access data relating to you. 
  • The right to rectify/correct data relating to you.
  • The right to object to processing of data relating to you.
  • The right to restrict the processing of data relating to you.
  • The right to erase/ delete data relating to you.
  • The right to port certain data relating to you from one organisation to another.  (Data Portability)You can exercise these rights by contacting Dinn Rí on 059 9133111.

We reserve the right to change this policy from time to time in our sole discretion.  If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it.  By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this policy as modified.